Skip to main content.
All properties in Playa del Carmen, Quintana Roo, Mexico
1 room, 2 adults, 2 children

Sandos Caracol Eco Resort - All Inclusive, Playa del Carmen

4-star4 stars
Great for familiesThis property has good facilities for families.
Carretera Cancún Chetumal Km. 295, Playa del Carmen, QROO, 77710, Mexico, 800-491-6126

4-star beachfront property with free water park, near Grand Coral Golf Riviera Maya
  • Free WiFi and free parking
  • Collect nightsYou can collect Hotels.com® Rewards nights here
Location
Great location
Service
Fantastic service
Beach
Reasonable beach
Cleanliness
Quite clean

Sandos Caracol Eco Resort - All Inclusive, Playa del Carmen

More Info: 866-539-8117

  • Standard Room
  • Superior Room, 2 Queen Beds
  • Elite Penthouse, Jetted Tub
  • Royal Elite 1 Bedroom, 1 King Bed with Sofabed
  • Eco Family Superior
  • Eco Family Suite
  • Signature Eco Junior Suite (3 Adults, 1 Child)
  • Signature Eco Junior Suite (2 Adults, 2 children)
  • Signature Eco Junior Suite (3 Adults, 2 children)
  • Signature Eco Junior Suite (2 Adults, 3 Children)
  • Eco Family Penthouse
  • Eco Family Penthouse (3 adults 1 child)
  • Eco Family Penthouse (2 Adults 2 children)
  • Eco Family Penthouse (3 adults 2 children)
  • Eco Family Penthouse (2 Adults 3 children)
  • Superior Select Adults Only
  • Deluxe Select Adults Only
  • Penthouse Select Adults Only

What’s around Sandos Caracol Eco Resort - All Inclusive, Playa del Carmen

Top spots nearby

Recommended by this property

  • Grand Coral Golf Riviera Maya (17-minute walk)
  • Quinta Avenida (33-minute walk)
  • Quinta Alegría Shopping Mall (45-minute walk)
  • 3D Museum of Wonders (3.3 mi / 5.3 km)
  • Central Square (3.3 mi / 5.3 km)
  • Maroma Beach (6.6 mi / 10.7 km)
  • Puerto Morelos Town Square (16.6 mi / 26.7 km)
  • Yal-ku Lagoon (24.4 mi / 39.3 km)
  • Coba Archaeological Site (46.4 mi / 74.7 km)
  • Muyil Ruins (54.7 mi / 88.1 km)

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 47 min drive
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 105 min drive

About Sandos Caracol Eco Resort - All Inclusive, Playa del Carmen

At Sandos Caracol Eco Resort - All Inclusive, you can spend time at the beach enjoying beach umbrellas, beach massages, and yoga, plus you'll be within a 10-minute drive of Grand Coral Golf Riviera Maya. There's plenty of fun with the 3 outdoor pools and free water park, and guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps, and aromatherapy. Dining choices include 9 restaurants and the 2 poolside bars are great places to grab a cold drink. There are 10 bars/lounges and a health club, and rooms at this upscale property offer free minibar items and balconies. Fellow travelers like the convenient parking and helpful staff.

At a glance

Key facts

Size

  • 956 rooms
  • Arranged over 3 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is noon

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Free self parking

Payment types at the property

  • Cash
* See small print for additional details or extra charges

At the property

Food and drink
  • 9 restaurants
  • 10 bars/lounges
  • 2 poolside bars
  • Snack bar/deli
  • 24-hour room service
  • Coffee/tea in a common area
Things to do
  • Fitness classes on site
  • Basketball on site
  • Free bicycles on site
  • Ecotours on site
  • Hiking/biking trails on site
  • Kayaking on site
  • Personal motorized watercraft on site
  • Parasailing on site
  • Sailing on site
  • Scooter/moped rentals on site
  • Scuba diving on site
  • Snorkeling on site
  • Volleyball on site
  • Yoga classes/instruction on site
  • Golfing nearby
  • Skydiving nearby
Working away
  • Meeting rooms
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Year Built - 2005
  • ATM/banking
  • Designated smoking areas
  • Garden
  • Terrace
Accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
Languages Spoken
  • Dutch
  • English
  • Spanish

In the room

Home comforts
  • Air conditioning
  • Ceiling fan
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
Things to enjoy
  • Balcony
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • 42-inch plasma TV
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Spa

SPA SANDOS has 16 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Recreation

On Site

  • Fitness facilities
  • Health club
  • Outdoor tennis courts -
  • Sauna
  • Steam room
  • Tennis on site
  • Fitness classes on site
  • Basketball on site
  • Free bicycles on site
  • Ecotours on site
  • Hiking/biking trails on site
  • Kayaking on site
  • Personal motorized watercraft on site
  • Parasailing on site
  • Sailing on site
  • Scooter/moped rentals on site
  • Scuba diving on site
  • Snorkeling on site
  • Volleyball on site
  • Yoga classes/instruction on site
  • Free water park access

Nearby

  • Golfing nearby
  • Skydiving nearby

Awards and affiliations

Green / Sustainable Property
This property participates in Rainforest Alliance Sustainable Tourism Certification, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Sandos Caracol Eco Resort - All Inclusive, Playa del Carmen’s small print

Also known as

  • Caracol Eco
  • Sandos Eco Resort
  • Caracol Beach
  • Caracol Village Hotel Playa Del Carmen
  • Hotel Sandos Caracol Eco
  • Sandos Caracol Beach Resort Spa
  • Sandos Caracol Eco Hotel
  • Sandos Caracol Mexico
  • Sandos Caracol Riviera Maya
  • Sandos Caracol Eco Resort - All Inclusive Playa del Carmen
  • Sandos Caracol Eco Resort - All Inclusive All-inclusive property
  • Caracol Sandos
  • Caracol Sandos Eco Resort
  • Eco Caracol Sandos
  • Eco Sandos Resort
  • Sandos Caracol Eco
  • Sandos Caracol Eco Playa del Carmen
  • Sandos Caracol Eco All Inclusive Playa del Carmen
  • Sandos Caracol Eco Resort All Inclusive Playa del Carmen

Policies

Guests under 18 years old are not allowed in the health club, fitness facility, or spa tub.

Guests under 18 years old are not allowed in the spa.

This property does not have elevators.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • A tax is imposed by the city: MXN 20 per accommodation, per night

The charges below are included in the total price displayed:

  • New Year's Eve gala dinner fee for stays on 31 December

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

Didn’t find the right property?

Continue searching for Playa del Carmen, Quintana Roo, Mexico

Recent reviews

Good 7.8 From 415 reviews

Very Good 8.0
Resort was amazing but the buffet food was terrible, restaurants were great food. But, no AC except for the hotel room made for an overheated vacation. Restaurants and buffet area NEEDS AC. eating in hot places especially a hibachi restaurant was miserable. the wildlife was amazing. Wish they had ice makers around to at least get ice to make the drinking water cold.
Cheri, us6 night family trip

Sandos Caracol Eco Resort - All Inclusive, Playa del Carmen

Is the description of this hotel not correct? Tell us