All hotels in Albert Lea, Minnesota, United States of America
1 room, 2 adults
2306 East Main StreetAlbert LeaMN56007United States of America
Hotels.com reviewsTripAdvisor reviews
4.4Fair

Score breakdown (from 98 reviews)

  • Bar and Beverages
    Bar could improve
  • Vibe
    Vibe is not too good
  • Comfort
    More comfort would be nice
  • Room
    Room needs to be improved
  • Cleanliness
    Could use a good cleaning
  • Amenities
    Amenities are not the best
  • < Previous
  • Page 1 of 2
  • Next >
2.0Poor"Dump!"
Verified Hotels.com guest review
Response by Front Desk
Very sorry for your bad stay, we are renovating our hotel at this time. We hope you come back to stay in the future once everything is upgraded. Thanks again for your feedback.
1 night trip May 24, 2018
Chad
us
6.0Good"Only the price was good"
First room we were given (at9:30p.m.) had not even been cleaned!! Which means that nobody inspected it after the houskeepers claimed it was done!! We hauled our things back downstairs and informed a different staff member and were given a different room. This one was double checked and was "clean". Was supposedly a non-smoking room but had been smoked in at some time because it smelled BAD of cigarette smoke. The pillows were very flat and lumpy. And the mattress had seen lots of action!! Funny but not!!
Verified Hotels.com guest review
Response by Front Desk
I am so sorry for your stay we are working on the problem with housekeeping. Also we are working on remodeling our rooms. Thank you for letting us know so we can fix this for future stays.
1 night trip May 12, 2018
A Traveler
us
4.0Fair"Barely adequate"
Very old and not very clean. It was adequate. ....Just.
Verified Hotels.com guest review
Response by Management
We’re sorry you were unhappy - we’ll work hard to fix the issue you experienced. Thanks for letting us know
1 night trip Mar 10, 2018
Charlaine
us
6.0Good"For Tired Travellers "
It was a welcome site as we were very tired but I wouldn't want to stay more than one night.
Verified Expedia guest review
Response by Management
We’re sorry you were unhappy - we’ll work hard to fix the issue you experienced. Thanks for letting us know
Other trip Mar 6, 2018
A Traveler
us
4.0Fair"Buckets of water??"
While staff were helpful and service was excellent, there were buckets to collect dripping water, one in the middle of the lobby, at least two in the attached bar. Seems like basic maintenance hasn't happened, I'd guess the roof needed to be replaced a few years ago.
Verified Expedia guest review
Response by Management
We’re sorry you were unhappy - we’ll work hard to fix the issue you experienced. Thanks for letting us know
Other trip Feb 24, 2018
Althea
us
2.0Poor
Worst smell ever and leaks all over the hotel pool isn’t even full basketball hoop is broke some of the doors to the rooms are broke
Verified Expedia guest review
Response by Americas Best Value Inn
We are working on improving these things. Thank you so much for your feedback.
Other trip Jan 27, 2018
A Traveler
us
8.0Very Good
Quick stay, worked great for my short stay. Would consider staying again. Did not get there in time for the bar to be open.
Verified Expedia guest review
Response by Americas Best Value Inn
Thank you for your feedback, hope to see you again.
Other trip Jan 25, 2018
A Traveler
us
6.0Good
The pool was being renovated and we were not informed of this. We had kids that were looking forward to swimming and it was disappointing.
Verified Expedia guest review
Response by Americas Best Value Inn
Sorry that this happened we tried to contact everyone to let them know about this situation. Hope to have you back pool is up and running.
Other trip Dec 22, 2017
A Traveler
us
6.0Good"Cheap. I will spend more in the future"
Took 3 trips to the front desk to get a key card that worked..room was old, outdated and barely functional. Advertised a pool that never stated it was drained and not functional..pictures on website show it looking ready for a swim...went to the bar connected to the hotel at 945pm at night and the girl working said she needed to close by 10pm despite 7 -10 customers wanting to hang out. What bar closes at 10pm in a Friday? Staff wasn’t rude but weren’t helpful. My brother stayed too and had to change his room immediately because something major in the room didn’t work...staff didn’t seem to care and offered nothing for continually inconveniencing customers. Won’t go back ever.
Verified Hotels.com guest review
Response by Americas Best Value Inn
Thank you for your feedback we are working on improving these things. Also we did try to notify everyone about the pool being on maintenance. Hope you choose to come back pool is up and running.
1 night family trip Nov 24, 2017
Eric
us
2.0Poor
Slept well at very end of motel. Bar was good, both food and drinks. Pool was closed, rugs dirty and some doors didn’t have doorknobs.
Verified Expedia guest review
Other trip Nov 21, 2017
A Traveler
us
4.0Fair
We went to the hotel so the kids could swim in the pool. We we're not notified that the pool was down for maintenance. That would have been nice to know ahead of time. We called the front desk and complained. Got our money back and left
Verified Expedia guest review
Other trip Nov 17, 2017
A Traveler
us
6.0Good
It was a great catch few winks type of hotel but could be updated.
Verified Hotels.com guest review
1 night family trip Nov 9, 2017
A Traveler
us
4.0Fair
Two words. Bed bugs.
Verified Hotels.com guest review
2 night business trip Nov 6, 2017
Blair j
us
4.0Fair"Rooms need more attention."
No top sheet on the bed. No coffee in the room, Bathroom floor sticky. But the restaurant food and staff were great!
Verified Expedia guest review
Other trip Oct 9, 2017
A Traveler
us
6.0Good
No coffee in the room...there was a coffee pot but 1st night we had to get coffee from front desk ...2nd night front desk couldn't find coffee and maids referred us to front desk... No free breakfast only a 25% discount at the connected restaurant
Verified Expedia guest review
Other trip Sep 11, 2017
A Traveler
us
4.0Fair"Old and not very clean"
We were less than thrilled with this room, it is an old hotel, very out dated. The Bathroom was gross, the shower wouldn't drain, the toilet was difficult to even flush. I'm glad we only needed a place to sleep and get back on the road in the morning or I would have found another hotel because this place was bad.
Verified Expedia guest review
Other trip Sep 7, 2017
Linda
us
4.0Fair"Cheap hotel for a reason"
For $68 what did I expect? Pretty dated hotel. Cable TV on fritz so no TV at all. Room was sort of clean which means sort of not so clean. Coffee machine in room with no coffe packets. In the morning we went down for breakfast. Ordered coffee and were told the cook failed to show up for work. Would I stay here again? Unlikely.
Verified Expedia guest review
Other trip Aug 29, 2017
DJ
us
4.0Fair
Rooms were never cleaned even though I double checked in the morning if by night the room would be cleaned and restocked
Verified Expedia guest review
Other trip Aug 21, 2017
A Traveler
us
2.0Poor"dump, but it was cheap"
The hotel is stinky, old, dirty and smelly. We selected it entirely on price point, and knew it would be something of a dive. The bathroom had hairs all over the toilet, and tp in the bowl. The bed sheets on one of the beds had hairs all over them as well. Gross.
Verified Hotels.com guest review
1 night family trip Aug 12, 2017
A Traveler
us
4.0Fair"Old outdated hotel"
This hotel was old, out of date, smelled of mildew, water stains on the ceiling, and Something that looked like vomit on the hallway floor. There wasn't even coffee offered in the lobby!!!
Verified Expedia guest review
Other trip Aug 11, 2017
A Traveler
us
4.0Fair
Stayed three of our four nights and they refused to refund us for our last night stay when our travel plans changed. I find this to be poor service
Verified Expedia guest review
Other trip Jul 16, 2017
A Traveler
us
6.0Good"I guess you get what you pay for. "
The room door was very hard to close. Not enough plug ins. No exhaust fan in the bathroom. Heat lamp didn't work. When I checked in, the guy at the front desk was very curtious & helpful. When I checked out, the guy sat in the next room, at his desk, & told me I was good to go. However, the price was very reasonable. Also, the bathroom floor was very slippery, but it was clean.
Verified Expedia guest review
Response by Brian - Front Desk Manager
Thank you for alerting us to your stay. We will work hard to fix the issues you noted. If you need a receipt or anything else, please let us know.
Other trip Jul 15, 2017
A Traveler
us
2.0Poor"Gross"
Room reeked of smoke (non smoking room) the sheets on the one bed had blood on them-looked like someone had cut a finger then changed the sheets. The guy at the desk that evening was extremely helpful and got us into a different room immediately. That one was clean and didn't smell-however the stairwells also smelled of putrid rot. Would not recommend staying here.
Verified Expedia guest review
Response by Brian - Front Desk Manager
We are sorry about the issues regarding your stay. We will work hard to fix the problems you noted.
Other trip Jul 10, 2017
m
us
6.0Good
I chose this hotel for value and proximity to an event. The hotel is older, and some repair is needed (ice machine was not working, peeling paint on bathroom ceiling) but I did notice some repair being done in other areas of the hotel, so hopefully things will be addressed.
Verified Hotels.com guest review
Response by Americas Best Value Inn Albert Lea
Thank you for the feedback regarding your stay. We are working hard to remedy the repairs you noted.
1 night trip Jul 7, 2017
Ann
us
2.0Poor"Disgusting Room"
Room had a terrible smell, carpet was disgusting and stained, bathroom floor was dirty along with tub walls had hair on them. Linens had a fowel smell also. Sleepjng in my car at a rest stop would have been more appealing.
Verified Expedia guest review
Response by Brian - Front Desk Manager
We apologies for the issues regarding your stay. We will work hard to remedy the issues you noted.
Other trip Jun 30, 2017
Donna
us
2.0Poor"Wish I could come up with a positive "
Linens barely served their purpose. Beds were old and lumpy. Pillows unusable. Carpet old and dirty. Essentially I place to sleep if you're really desperate. I almost went and slept in my car during the night.
Verified Expedia guest review
Response by teresa
we are truly sorry your stay was unpleasant we are working on getting this fixed
Other trip Jun 28, 2017
A Traveler
us
6.0Good"Decent, clean and mostly okay."
This is an older motel that has been partially renovated. It is clean and quiet, but there are few amenities.
Verified Expedia guest review
Response by teresa
we thank you for your feed back we are working on it
Other trip Jun 25, 2017
A Traveler
us
6.0Good
Very clean inside our room. No fan in the bathroom. Only one electrical outlet with ground plug was working. Parking lot was not lit well enough for the area. NO continental breakfast - you could get 10% off your breakfast from adjoining restaurant.
Verified Hotels.com guest review
1 night family trip Jun 21, 2017
A Traveler
us
2.0Poor"Nasty!"
It was the worse place I have stayed in. Two men opens my hotel door with a key while I was getting dressed. Nothing worked...Ice maker and pool was broke.
Verified Hotels.com guest review
1 night family trip Jun 15, 2017
Brandy
us
2.0Poor"Awful hotel"
The entire building is run down and smells musty. The comforters were covered in hair and various stains. Beds are tiny and uncomfortable. The bathroom mirror wasn't clean, and the previous guest had drawn on it. The whole room smelled of stale smoke and mildew. The curtains didn't close, all the furniture had stains on the seats and the carpet hadn't been vacuumed. We checked in late, slept a few hours and got the hell out. It's the worst hotel I have ever stayed in.
Verified Expedia guest review
Other trip Apr 30, 2017
D
us
6.0Good
This worked well as a low cost emergency option for us. The staff was very nice and accommodating. The room itself was utilitarian and some features, such as the bathroom fan and the room AC weren't working at all.
Verified Expedia guest review
Other trip Apr 18, 2017
A Traveler
us
2.0Poor
My daughters got bit by bed bugs they were on my pillow my daughters pillow it was bad
Verified Hotels.com guest review
3 night family trip Apr 14, 2017
Maria
us
4.0Fair"Last resort maybe"
So we got to this hotel and went to check in. The ceiling was leaking everywhere and there were buckets all over the floor to catch the water. The room we were given was a 2 room suite with two queen beds and a sofa sleeper. As we open our room door, we were surprised to walk into the rooms with dirty sheets on the floor and the beds. Went to talk to the staff to explain the situation and he was extremely helpful. He gave us a new room to try out. In the room the futon that we were given in the one room had a broken leg and one of the TV's did not work. We got ahold of the young man who helped us and he took care of the issues for us. He replaced the sofa sleeper and changed out the TV and wrote us an apology note. He was about the only good thing this hotel had to offer.
Verified Expedia guest review
Other trip Mar 20, 2017
A Traveler
us
10.0Exceptional"Best hotel around"
Awesome hotel. Great prices, large rooms and comfortable beds. The attached bar is fantastic as well
Verified Hotels.com guest review
1 night business trip Feb 18, 2017
John
us
2.0Poor"scared all night"
the facility is huge. the doors to the outside in the extending buildings don't lock. There are no cameras in the hallways. I put my suitcase on the rack in front of the room door so no one could get in. I wasn't sure my car would be there when I woke up.
Verified Expedia guest review
Family trip Jan 12, 2017
A Traveler
us
6.0Good
The stay was OK for what we needed,clean neat.
Verified Hotels.com guest review
2 night trip with friends Dec 2, 2016
A Traveler
us
8.0Very Good"A Quick Overnight"
Decent hotel for a quick overnight at a decent price. Room was spacious and clean except the shower curtain had a lot of mold at the bottom. otherwise OK.
Verified Expedia guest review
Other trip Nov 18, 2016
A Traveler
us
4.0Fair
Room smelled musty. Decor was old. No chain to lock door.
Verified Orbitz guest review
Other trip Oct 6, 2016
A Traveler
us
2.0Poor"Falling apart"
Cigarette burn holes in comforter. Broken tiles in bathroom. Old dated and banged up furniture in the room. The restaurant was very nice.
Verified Orbitz guest review
Other trip Oct 2, 2016
S
us
2.0Poor"Old and smelly"
The room had not so pleasant odor.won't stay at this hotel again
Verified Hotels.com guest review
1 night trip Sep 24, 2016
A Traveler
us
2.0Poor"DANK!"
The hotel was DANK. Everything smelled of mold and mildew. Non-smoking rooms had obviously previously been smoking rooms and smelled of it. Carpet felt wet. Pill bugs in the bathroom. So much nope. I've certainly seen worse, but it was just this side not picking up and finding another place without refund. Definitely not worth the money even as inexpensive as it was.
Verified Hotels.com guest review
2 night trip Sep 23, 2016
A Traveler
us
2.0Poor
Towels and linens were dirty. Pool was dirty and falling apart. Exterior doors didn't lock for safety at night.
Verified Expedia guest review
Other trip Sep 19, 2016
A Traveler
us
2.0Poor"Would not return"
There were several things wrong: curtain was ripped, a dirty Kleenex was on the cabinet, the windows were unlocked on the first floor, TV was disconnected from the cable, doors were off of the cabinet.
Verified Hotels.com guest review
1 night trip Sep 15, 2016
A Traveler
us
6.0Good"Not as Advertised"
I found the hotel in need of updating, room was clean and comfortable. The ad stated Restaurant on premises which was closed upon arrival. There are a lot of nice and economical restaurant nearby. I was put on the second floor and found at 73 a bit laboring with no elevator. The ice machines were out so you had to go to the front desk to get ice.Location is convenient. Did not get any housekeeping service such as cleaning the bathroom, replacing tissue,etc and I ran out of "clean,dry" towels. I requested them and just got a lot of so sorry, that's annoying but all I wanted was clean,dry towels. I was there for four nights...........not worth it to me. Will not be staying at any American Value Inns in my future. Price was not in line for what I received. Staff needs to be overhauled so that they can set their priorities for future guests and future success in the hospitality arena.
Verified Hotels.com guest review
4 night trip with friends Sep 8, 2016
A Traveler
us
2.0Poor
TV remote would not work in room, lamp between beds couldn't come on bc handle was broke off, there was a hole in the wall of the room, there was no coffee in the room so I went downstairs to front desk and asked for some. Was told if I wanted more than 2 cups of coffee for room it would be added on to our bill when we left. Breakfast......that was interesting, 2 loaves of bread, a toaster, and some squeeze bottles of smuckers grape and strawberry jelly.
Verified Hotels.com guest review
2 night family trip Sep 10, 2016
A Traveler
us
2.0Poor
Room was not clean. This is an older building. Carpets were old, bathtub was old, and "breakfast" was toast and English Muffins with butter and coffee. We will not stay here again. It was overpriced for the quality and cleanliness.
Verified Hotels.com guest review
1 night romance trip Aug 11, 2016
A Traveler
us
4.0Fair"Never again"
Would like my monet back
Verified Hotels.com guest review
1 night business trip Aug 12, 2016
Jon
us
2.0Poor"Filthy"
Worst hotel I've ever stayed at in my life, GROSS!
Verified Hotels.com guest review
1 night family trip Aug 11, 2016
Sara
us
2.0Poor"Awful hotel, don't stay here! "
Not a good place to stay. People drinking in the parking lot and playing music. No lights in the parking lot. It did not feel like a safe place to stay. Extremely out of date, stains and dirt on the comforter and blankets. Hair in the toilet, bathtub clogged and wouldn't drain, dirt on the carpets, uncomfortable bedding.
Verified Expedia guest review
Other trip Aug 11, 2016
A Traveler
us
4.0Fair"Disappointing"
This place is rapidly going down hill. New management might help, but were extremely short staffed in housekeeping for a busy week (county fair and Sturgis traffic). Room wasn't ready and only one housekeeping visit in five days. Staff were friendly, helpful and working hard to get things right, but management has to get their act together.
Verified Travelocity guest review
Other trip Aug 10, 2016
A Traveler
us
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
  • < Previous
  • Page 1 of 2
  • Next >